To learn more about CPS refund policy for the CPS 2-Year Accidental Protection Plan, you may contact the CPS customer service directly at or call (800) 905-0443. What is the refund policy for Accidental Protection Plan? How do I cancel my Accidental Protection Plan?įor Mercari orders that were canceled or returned, please contact CPS at or call (800) 905-0443 to cancel any Protection Plan purchased with your order.

Alternatively, you may contact their customer service directly at or call (800) 905-0443.

If you purchased the CPS 2-Year Accidental Protection Plan, you may file a claim directly with CPS. Please email or call (800) 905-0443 to speak with a CPS Customer representative. How do I contact Consumer Priority Service (CPS)?

Alternatively, you may also purchase the plan at any time up to 30 days after your purchase of eligible Mercari items directly through CPS. You may purchase the CPS 2-Year Accidental Protection Plan by clicking on the link provided on the confirmation page after you have purchased the eligible items on the Mercari app. How can I purchase the Accidental Protection Plan? Alternatively, you may contact their customer service directly at or call (800) 905-0443 to know more about the eligibility criteria. To learn more about eligibility you may refer to the CPS Help Center. Eligible products and product categories may vary, so please check the specific listing for more information. Look for the CPS logo on listings to determine if it is eligible for an Accidental Protection Plan. What is the eligibility criteria for the Accidental Protection Plan? You may find more information at the CPS Help Center.

The CPS 2-Year Accidental Protection Plan is an optional, extended warranty program that you may purchase from Consumer Priority Service (CPS), a third-party warranty service provider to protect eligible Mercari items from accidents and/or hardware malfunctions.

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